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Training Solutions Offered By Expert Practitioners

"A big part of our success comes from the results we have achieved by putting teams of our people in Dale Carnegie Training. We selected Dale Carnegie over 18 years ago. Employees get a huge boost in self-confidence, become more assertive, and are better at making decisions. They learn how to communicate effectively and how to work as a team."Education Coordinator, Automotive Manufacturing Company

Dale Carnegie Training features more than 2800 trainer/consultants in over 70 countries. Each has undergone at least 18 months of rigorous training to become certified in the Carnegie Process. Each is also required to take re-certification training annually. These expert practitioners shape the Carnegie body of knowledge into tools you and they can use to co-create the business future you desire.

Below is a partial list of some of our committed local coaches:

We have some extremely talented trainers. Each has a varied background and professional expertise.



David Stearns
President

Dave is the president of Dale Carnegie Training® of Maine, a training and consulting organization serving the people and business community in Maine.

For nearly a century, Dale Carnegie Training® has focused on helping people to sharpen their skills and improve their performance. Today, Dale Carnegie Training® has over 7 million graduates in thousands of companies around the world. Graduates work in every industry and nearly every country.

Dave is a certified trainer of all of the Dale Carnegie Courses® as well as being an internationally certified Master Trainer for the Dale Carnegie Sales Advantage for Dale Carnegie & Associates, Inc.

Dale Carnegie Training® of Maine provides time-spaced training programs, one-day seminars and customized programs for unique training needs within a company.

Dave is a graduate of Maine Maritime Academy with a degree in engineering and lives in Kennebunk with his wife, Charlene and their daughter, Lili.





William Vickerson
Trainer, Project Manager

Bill has been a certified Dale Carnegie Trainer since 1979. He brings his expertise into the classroom facilitating: The Dale Carnegie Course, Leadership Training for Managers, Customer Relations and Employee Development, World Class Customer Service, High Performance Teams, Professional Development Series, High Impact Presentations, and Seminars. He has worked with companies in the manufacturing, bio-technology, health care, insurance, retail, government and defense industry, as well as government agencies and non-profit organizations.

Bill has been a practicing attorney for over 30 years. A graduate of Fairfield University and Loyola University School of Law, his career has involved primarily litigation in State and Federal Courts representing individuals and small businesses. Bill has served actively on the Boards of Directors of the United Way of Greater Portland and the American Red Cross on Southern Maine. Bill is now President of 211Maine. For all of his public service Maine's Governor recognized Bill as a Volunteer of the Year in 2008.

Bill lives in Scarborough with his wife, Linda.





Shirlie Broomfield
Trainer and Customer Care Manager

Shirlie is a certified trainer for the Dale Carnegie Course in Effective Communications and Human Relations, Strictly Business the Dale Carnegie Immersion Seminar, and our youth training program, Generation.Next.

She is also the Customer Care Manager for both internal and external communications. She assists individuals and companies with identifying their goals and training needs and finding solutions to those needs. Her responsibilities include sales management and coordination, marketing, customer service, communications and training.

Of all the quotes made famous over the years by Mr. Carnegie, the two that most guide her are these:
"If you consistently mix enthusiasm with achievement you can accomplish anything."
"Life is truly a boomerang. What you give, you get back."

She lives in Kennebunk with her husband, John and dog, Ivy. Her favorite pastime is traveling to visit her 3 sons.





Rhoda Mitchell
Trainer

Rhoda Mitchell brings over 20 years of training, consulting and coaching experience to her role as adjunct trainer with Dale Carnegie of Maine.

She is founder and president of New Leaves, Inc., and provides consultation, training and coaching to organizations, executives and individuals. She is skilled in management training, team-building, process-facilitation and assisting with professional development issues of all kinds. She has also been a professional development coach and career counselor for 25 years.

"Teaching the Dale Carnegie Course is a wonderful experience," says Rhoda, "because it is such a powerful tool for personal growth and empowerment in ways that benefit both the participants and the organizations they work for."

Rhoda has a Masters in Education from the University of Southern Maine and resides in Portland.





Chris Volan
Trainer

Chris is a certified trainer of the Dale Carnegie® Sales Advantage and has trained sales professionals throughout New England and the United States.

Chris is an award winning sales professional with 15-years professional experience with companies like Equitable Life, Simplex, Tennant, and currently with Wright Express. In his current role at Wright Express, Chris is responsible for all phases of the sales process and customer development and consistently ranks at the top of the company in sales performance.

By creating solid relationships, determining customer needs, and presenting thoughtful and appropriate solutions, Chris has helped his customers achieve their goals, improve efficiencies, and understand tangible return on their investments. A diligent and thorough prospector, Chris has always kept ahead of the opportunities in his territory to keep his competition at bay. These philosophies and competencies are the core of the programs he presents at Dale Carnegie, and the skills his participants take away.

Chris has trained hundreds of sales professionals in Maine and has conducted private corporate training for many companies statewide. Chris has also provided national training programs for the American Lung Association's National Asthma Walk Summit for the last 4 years. Participants in his courses experience significant and measured sales successes as a result of their training.











75 John Roberts Rd
Suite B11 · South Portland, ME 04106 · United States · 207.775.3253

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